SHIPPING POLICY
We aim to deliver your order with care and efficiency. All of our products are handcrafted with attention to detail, and we appreciate your patience as we prepare and ship your order.
1. Processing Time
All orders are processed within 7 business days after the order is placed.
For items that are not in stock, an additional production time of 1–2 weeks may be required before processing and shipping. This information will be communicated on the product page or via email if applicable.
Custom or made-to-order items may also require additional processing time, which will be clearly specified on the product page.
2. Shipping Information
| INFORMATION | SHIPPING FEE |
| We offer worldwide shipping. Delivery Time: 7–14 business days after processing | |
| Shipping Standard | First Product | 9.99 USD (approximately 13.50 SGD) |
| Shipping Standard | For orders with 2 or more products | An additional 7.99 USD (approximately 10.80 SGD) will be charged per additional item. |
| Orders with a total value above USD 1,000 | Free Shipping |
📌 Shipping fees are calculated automatically at checkout based on the number of items in your order.
Please note that customs duties, taxes, or import fees (if any) are the responsibility of the buyer.
3. Delays and Exceptions
While we strive to ensure timely delivery, delays may occasionally occur due to customs clearance, weather conditions, carrier-related issues, or extended production time for out-of-stock items. We appreciate your understanding and will support you with any shipping concerns.
4. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery, and we will work with the shipping provider to resolve the issue as quickly as possible.